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Have questions about LifeScribe? Our support team is ready to assist you with creating your family legacy story.

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Frequently Asked Questions

LifeScribe App

How do I create my first chapter? +

Creating your first chapter is easy! Open the LifeScribe app, tap the "+" button on the Chapters screen, and choose whether to write, record your voice, or use our AI-assisted Legacy Quest. Our AI will help transform your memories into beautifully written chapters.

What is Legacy Quest? +

Legacy Quest is our guided questionnaire that helps you capture important life stories through carefully crafted questions. Answer prompts about your childhood, career, relationships, and more. Each completed quest can become a chapter in your Life Book.

How does voice recording work? +

Simply tap the microphone icon and start speaking. Our AI transcription service converts your voice into text, then our writing AI transforms it into a polished narrative chapter. You can edit the result before saving.

Can I generate a PDF of my Life Book? +

Yes! Go to your Books screen, select a book, and tap "Generate PDF". You can choose from multiple professional templates. The PDF will be generated and available for download within minutes.

What subscription plans do you offer? +

We offer monthly and annual subscriptions with unlimited chapter creation, AI writing assistance, voice transcription, PDF generation, and access to the Family Vault. Visit the Settings screen in the app to view current pricing and subscribe.

Family Vault

What is the Family Vault? +

The Family Vault is a secure storage space where you can share photos, videos, documents, and memories with family members. Only you (the vault owner) need a subscription - viewers can access shared content for free.

How do I invite family members to my vault? +

Open the Family Vault section in the app, tap "Invite Members", and enter their email addresses. They'll receive an invitation link to access your vault through their web browser - no app download required!

Can I create multiple vaults? +

Yes! You can create separate vaults for different groups - one for your immediate family, another for extended relatives, and more. Each vault has its own set of invitations and content.

Is my vault content secure? +

Absolutely. All vault content is stored securely on AWS with encryption in transit and at rest. Only invited members with valid access tokens can view your vault content. We take your family's privacy seriously.

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